🎯**Technical Customer Service Representative(360 @ the Bridge) (Austin)

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Ad Details

  • Ad ID: 147853

  • Added: June 26, 2020

  • Location: United States

  • State: Texas

  • City: Austin

  • Views: 9

Description

mindStart (gomindstart.com) offers customer support solutions to startups around the world. We partner with some of the latest consumer technology products. We are growing and adding new members to our operations team, and are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic work environment.

We are hiring for the following schedules:

– Monday – Friday 6:00am – 3:00pm
– Monday – Friday 8:00am – 5:00pm
– Wednesday – Sunday 11:00am – 8:00pm

What you’ll do:
– Support our client’s customers via phone, email, chat, and social media
– Provide all aspects of support including tech support and customer service
– Become a client product and process expert
– You’ll be helping to build a brand through engaging customer interactions

Who you are:
– Passionate about helping others
– Friendly, self-motivated, and a natural problem solver
– Outstanding written and verbal communication skills
– Embrace change and willing to adapt along with our clients
– Previous customer support (service or technical) experience is a plus but not required
– Basic computer proficiency (Zendesk, Help Scout, or CRM experience is a plus)
– Experience in industries such as medical billing, internet providers, technical help desk, etc.

What we offer:
– Competitive salary — $15-$16/hour with opportunities for overtime
– Excellent benefits package including medical, dental, vision, 401(K), and more
– Our beautiful Austin offices overlooking Lake Austin
– Team events, company parties, and catered lunches

Interested? In your reply, please include the following:
– Your resume
– Salary requirement
– Desired schedule

Come join our growing team!

6300 Bridge Point PkwyBldg 1, Ste 560

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