Description

Company: Smartish
Job: Tech-Savvy Customer Service Rep at Smartish Startup
Position Type: Full-Time
Location: Austin, TX

DESCRIPTION:

Smartish, the phone cases and stuff company (smartish.com), is seeking a tech-savvy, and self-driven, full-time employee to manage Amazon listings, inventory, shipping, and customer service duties. You’ll be working with a small team that shares these tasks and have exposure to almost all the moving parts of the company.

This is an incredible opportunity for quick job growth from the ground up at an extremely successful startup.

JOB RESPONSIBILITIES:
Manage small warehouse inventory, workflow, and forecasting
Maintain/optimize/monitor Amazon listings
Manage/operate custom print projects using state-of-the-art printing equipment
Process purchase orders, shipments, invoicing
Small parcel order processing (pick/pack shipments)
Answer inbound email customer service inquiries

QUALIFICATIONS:
Tech-savvy: Our business is run entirely electronically. (You won’t be repairing computers, but you will be on the computer most of the day)
Ability to follow detailed instructions (This starts with following the application instructions)
Highly organized, detail oriented, task minded, and self-motivated individual (We’ll train you, but aren’t baby-sitters)
Enjoy solving problems, thinking critically, and finding new solutions to old problems(Square peg not fitting into that round hole? Hold my beer)
Wizardly-like skill of MS Excel (Scared of spreadsheets? You should probably look elsewhere)
Excellent writing skills and articulate vocabulary
Work well in a small team (We have to hang out with you every day, so don’t be boring)
Must like tacos
Amazon selling platform experience is a plus
Adobe Photoshop and Illustrator experience a plus
Only local Austin residents will be considered

COMPENSATION:
$11-13/hr starting pay
35-45 hours a week (Monday-Friday)
Free phone cases!

TO APPLY:
Please respond to this listing with the Subject Line: “Smartish CSR Applicant”, a brief explanation of what interests you in this position in the email contents, and your resume attached.

ABOUT SMARTISH
Smartish makes everyday life a little easier with phone cases and stuff just clever enough to solve unexpected needs. Based in Austin, Texas, our team is a jaunty, down-to-earth, and highly-caffeinated group of folks that, since 2009, have taken our products seriously, but ourselves…not so much.

Pique your interest? Learn more at www.smartish.com

E 5th St, Austin, TX 78702, EE. UU.