Boutique Hotel Front Desk Agent (Downtown Round Rock)

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Ad Details

  • Ad ID: 169593

  • Added: July 23, 2020

  • Location: United States

  • State: Texas

  • City: Austin

  • Views: 318

Description

The ideal candidate:

-Ability to work holidays and weekends.

– Anticipates and assist in meeting guest needs to ensure a great guest experience through exceptional customer service.

-Ensures all daily shift procedures are met including completion of daily check list, billing, cleanliness and organization with a high attention to detail in preparation to exceed all guest expectations.

-Responsible for an accurate, efficient and friendly check in/check out guest experience.

-Remains engaged and proactive with guest request and communicates efficiently with all departments and management to deliver an exceptional guest experience.

-Ability to problem solve, handle and address any guest request or issues within a timely manner and sense of urgency.

-Must possess professional phone and email etiquette with great listening and communications skills.

-Adheres to all operation policy and procedures of The Ruby Hotel to ensure an exceptional guest experience.

-Must be familiar with Microsoft software and be able to operate a computer and technology devices proficiently.

-Must possess a clean and professional appearance.

*Prior boutique hotel experience is a plus.

If you feel you meet our requirement, please submit a copy of your resume for consideration.

Thank you!

Salary: hourly

400 Fannin Ave

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