Call Center Representatives – Full Time Remote (Jacksonville)

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Ad Details

  • Ad ID: 157054

  • Added: July 7, 2020

  • Location: United States

  • State: Florida

  • City: Jacksonville

  • Views: 396

  • Website:

Description

Kforce has a client in Tampa, FL that is seeking Call Center Representatives. Are you looking for a full time, remote opportunity? Do you have excellent customer service skills, home internet and a laptop/computer where you can work full-time from home? They are looking for Call Center Representatives for a full-time, fully remote opportunity nationwide! Look no further and apply today!

Click here to apply: https://www.kforce.com/complete-form/

Essential Functions:
* Respond to incoming service calls and/or to self-service ticketing queues on behalf of clients to provide accurate and appropriate information
* Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved
* Candidates will be primarily working from a script to process
* Handle calls, assist in eligibility questions, and assist caller to complete forms
* Support online completion of forms in the customers system
* Troubleshoot issues

Requirements:
* Must be a Florida Resident
* Bi-lingual Spanish or Creole speaking preferred, but not required candidates
* Able to answer more complex questions submitted from Tier one
* Attention to detail and submitting information accurately
* Must have access to a computer and Internet connectivity
* Able to complete an on-line customer service training prior to taking calls
* Applicants must be fully authorized to work in the U.S. without sponsorship
* Relevant education and/or training will be considered a plus

Click here to apply: https://www.kforce.com/complete-form/

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.