Ad Details
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Ad ID: 180958
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Added: December 18, 2020
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Location: United States
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State: Georgia
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City: Atlanta
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Phone: (213) 800-5214
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Views: 312
Description
POSITION DETAILS
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction.
Tasks and Responsibilities:
– Inform customers of job status (En route, Arrived, etc.)
– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to
understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or our quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all van stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the repair van
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
We Are an equal opportunity employer M/F/D/V
BASIC QUALIFICATIONS
– Outstanding customer service skills
– Excellent technical, problem solving, and analytical skills
– Exceptional organizational skills
– Strong written and oral communication skills
– Proficient in Microsoft Office
– Work well individually
– Ability to work flexible hours, including weekends and holidays
– High school diploma or GED
– Valid Driver’s License
PREFERRED QUALIFICATIONS
– Experience repairing electronics, smartphones, PC/MACs, and game consoles
– Previous experience working at retail electronics store
Job Type: Full-time
Job Type: Full-time
Pay: Up to $15.00 per hour
Benefits:
Employee discount
Flexible schedule
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekends
Typical start time:
10AM
Typical end time:
7PM
Pay Frequency:
Bi weekly or Twice monthly
Please Contact me directly
213 800 5214 text or call
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