Description

Lewis Floor Home is looking for an experienced Customer Service Administrator to join our team. We are seeking a dynamic individual who will be responsible for assisting our clients with information, handling customer service issues, and collections. The individual must be personable and be able to answer customers questions and follow up on issues as needed.

Lewis Floor Home is a full-service premier floor covering store located in the Northern Suburbs of Chicago. Founded in 1954, this third generation company has expanded its product offerings to include carpet, area rugs, tile, stone, hardwood, vinyl, laminate, counter tops, custom and stock cabinetry, and window treatments. We are proud of our commitment to quality and diversified product, competitive pricing, superior customer service, and knowledgeable staff.

Responsibilities:
Return customer phone calls of people who have scheduling questions or problems
Handle customer services issues
Respond to inquiries on customers orders
Organize different construction jobs
Installer payroll liaison

Requirements:
Bachelor’s degree preferred or equivalent work experience. High School Degree Required
3-5 years customer service experience
1-2 years of flooring or related construction experience
Excellent customer relation and interpersonal skills
Proficient verbal and written communication skills
Ability to prioritize and move from one task to the next easily
High Degree of attention to detail
Excellent computer skills

Lewis Floor & Home offers a generous benefit package. Our employees have the option to join our Health Insurance plan, our Dental Insurance, Life and Disability Insurance, Short Term Disability, and Long Term Disability Plans. We also have an employee 401K plan.

1510 Frontage Rd, Northbrook, IL 60062, EE. UU.