Customer Service Agents Needed!!!! (San Antonio)

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Ad Details

  • Ad ID: 159094

  • Added: July 9, 2020

  • Location: United States

  • State: Texas

  • City: San Antonio

  • Views: 238

Description

MMC is currently hiring ASAP for our customer service position that we have in San Antonio, starting on 07/13/20 at a pay rate of $13/hr. Interviews are virtual and hiring decisions made on the spot. Test today and get hired today.

If you are interested in being hired for this position, please complete the below testing link and respond with your updated resume once the assessment is complete. You will need a minimum of 25 WPM.

Testing Link: Kenexa Prove It! Testing (Typing/Internet Explorer Assessments)
https://2x.kenexa.com/2xAssess/mmcgrouplp/batch/take/3189010128ae4a2e970c7c1d0e072264

VIRTUAL TRAINING Week 1 – Monday through Friday from 8 am – 5 pm,
ONSITE TRAINING Week 2 – Monday through Friday from 8 am – 5 pm,
Thereafter, work schedule will be IN OFFICE. It is a 24/7/365 call center;
All shifts are available.

Job Description:
Support customers with their debit accounts
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service/professionalism to a wide range of customers.
Recommend products that best suit the customer.
Ability to read and interpret documents.

Requirements:
Six months experience in providing customer service either via phone or in person
Ability to type 25 wpm or more
Maintain a positive environment, working with co-workers and customers within a diverse culture.
Excellent telephone manner and listening skills.
The ability to relate to customers in a professional and courteous manner.
The ability to work in a team environment.
The ability to work under pressure.
The ability to sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
Must have High School diploma or general education degree (GED).
Must be at least 18 years of age or older

2822 General Hudnell Drive near Billy Mitchell

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