Description

We are seeking a Customer Service Representative to join our team! We are an online spice company, selling over 500 spices, seasoning and ingredients direct to consumer and wholesale to businesses. Hours are Monday to Friday 9 am – 5pm. We are a small entrepreneurial team, so if you are self motivated and don’t require tons of direction, this is a good opportunity for you. Please respond with your resume and a short cover letter of why you would like this job.

Responsibilities:

Handle customer inquiries and complaints
Answering incoming phone calls
Answering customer service emails
Placing customer phone orders.
Place orders from suppliers.
Handle documentation requests from wholesale customers
Troubleshoot and resolve product issues, website issues, shipping issues and concerns
Develop and maintain a knowledge base of our products.
​Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with customers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

92 Main Street, STE 319