Customer Service Representative (Ridgefield Park)

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Ad Details

  • Ad ID: 158017

  • Added: July 8, 2020

  • Location: United States

  • State: New York

  • City: New York

  • Phone: (609) 779-2326

  • Views: 298

Description

An essential manufacturing plant is seeking a customer service representative to join our staff.

This position answers to the Customer Service Manager.

The primary responsibilities are:
Receive and confirm customer purchase orders
Quote the order
Ensure with the customer that the production schedule will meet the customer’s needs
Input the order within 24 hours into system, and notify applicable personnel
Communicate with planning, inventory, procurement, and production to ensure fulfillment
Update the order notes as necessary in system
Provide follow up with production and customer until the order is shipped
Process any change orders and apply any changes in cost.
Coordinate shipping of product
Close the sale orders on a weekly basis.
Follow up with customer for payment

Other duties as they apply

Other requirements:
MUST BE ELIGIBLE TO WORK IN THE UNITED STATES – WE USE E-VERIFY
we do not offer VISA assistance.

Work in in office, we adhere to wearing masks and social distancing.

Must have a HS Diploma or GED (College Graduate preferred)

1 Year of customer service in a manufacturing environment

Strict Attention to detail.

Please send your resume and a cover letter as a reply to this ad. Due to the overwhelming number of applicants, we are only following up with candidates we will be moving forward with.

We offer
Salary (Exempt Position)
Health
Dental
Vision
401K

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