Ad ID: 156834
Added: July 7, 2020
Location: United States
State: New York
City: New York
Customer Service Specialist – Full Time – Immediate
Busy, well-established, service company seeks a full-time, experienced customer service professional with a great attitude, pleasant personality, and excellent verbal and written communication skills, to join our team in this friendly, fast-faced environment.
This position is a work in progress, created by the departure of one of our long-term employees. It has given us the opportunity to take a fresh look at the overall function of our office staff and examine and redefine the duties associated with the position. We will create a job description that is more conducive to the current needs of our business, and our new Customer Service Specialist will be instrumental in helping determine the appropriate responsibilities associated with this position.
Since this employee will begin with fundamental tasks and ramp up, the training salary will be $16.00 per hour. As he/she demonstrates the ability and willingness to perform more tasks, handle more responsibility, and take on a greater role, the salary will increase accordingly.
The right candidate must have:
• 2+ years experience (service business experience preferred)
• Excellent communications and solutions-oriented skill set
• Strong Multi-tasking skills
• Excellent Follow-up Skills
• Ability to handle heavy call volume
• Good Computer skills
• Scheduling ability (and/or a working knowledge of local geography)
We are looking for an enthusiastic, self-starter, who is attentive to detail, isn’t a clock-watcher and who enjoys the camaraderie of working as part of a team. We are looking for a team-player who will join our staff and be here long-term.
5 Day work week (Monday – Friday)
Vacation, Holiday, Personal/Sick time and 401K Eligibility, in accord with company policy
If this sounds like something you would be interested in, please forward your resume, along with a cover letter.
We are an Equal Employment Opportunity Employer.
35 5th Avenue