$10.00

Customer Service/Technical Support Representative (Doral)

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Ad Details

  • Ad ID: 179194

  • Added: November 25, 2020

  • Sale Price: $10.00

  • Regular Price: $13.00

  • Location: United States

  • State: Florida

  • City: Doral

  • Views: 266

Description

If you’re looking for a new position with a growing company where great performance is rewarded with great opportunity, this is the place for you! We are currently hiring for a Prestigious Barbecue company known worldwide.

If you love to grill and have a passion for it, this is the program for you!

Production schedule will vary anywhere between 8:00AM – 9:00PM, Mon-Sun. Must be able to work at least one weekend day.

Responsibilities:
-Strong desire to be helpful and take ownership to resolve customer situations
-Identify root cause of inquiries by asking probing questions to determine the best solution
-Troubleshoot technical issues that are related to products not working as expected
-Provided customer relationship management tool to research inquiries, document customer interactions, and issue replacements
-Receive and respond to inbound customer inquiries via phone, email, and text while updating internal computer -applications and systems
-Assist customers during the installation
-Maintain required product knowledge to deliver best in class service
-Exhibit a positive attitude and bring enthusiasm to work each and every day
-Proven record of great attendance and demonstrating skills as a team player

Qualifications:
-Interest in DIY home repair
-Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammar
-Ability to explain complex, step-by-step processes to customers over the phone
-Prior customer service/troubleshooting experience preferred
-Ability to multitask by reading, typing, and navigating through applications while speaking with customers
-Must be able to communicate effectively with customers, management, and co-worker

Salary & Benefits:
The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. After 60 days of employment, you will qualify for a comprehensive benefits package which includes medical, dental, vision and personal time off. After 6 months of employment, you will qualify to opt–in to the following benefits: short/long term disability, life insurance, and a 401K plan.

Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Job Type: Full-time

Pay: $10.00 – $13.00 per hour

Experience: Customer Service: 1 year (Preferred)

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