Guest Service Agent – Full Time (Cypress) TX

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Ad Details

  • Ad ID: 204263

  • Added: February 7, 2024

  • Location: Texas

  • Views: 25

Description

Clarus Hospitality – Residence Inn Northwest/Cypress

Guest Service Agent - Full Time 1

The Residence Inn Northwest Cypress is now hiring Full Time Front Desk Agents.
Weekends required

Apply in Person at 10456 Huffmeister Rd Houston TX 77065

Job duties include but are not limited to:

Greets, registers, and assigns rooms to guests.
• Handles confidential information, including guest records, with a high degree of integrity.
• Promptly and effectively deals with guest requests and complaints.
• Answers and routes calls as appropriate; takes guest messages with accuracy.
• Responsible for cash drawer contents and transactions during shift.
• Maintains accurate records including cash flows, registration cards, reservation cards, and
property walks.
• Answers inquiries pertaining to hotel services, registration of guests, and travel
directions.
• Assists with sales and marketing efforts as directed by the General Manager.
• Offers and properly handles requests for wake-up calls.
• Records pertinent guest information in the pass on log.
• May assist in replenishing continental breakfast as needed and keeping breakfast area
clean.
• Ensures common area/lobby is clean.
Performs laundry functions as directed.
• Other duties as assigned.

10456 Huffmeister near northwest freeway

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