Guest Services Agent (Bluffton)

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Ad Details

  • Ad ID: 159217

  • Added: July 9, 2020

  • Location: United States

  • State: South Carolina

  • City: Beaufort

  • Phone: (843) 706-9675

  • Views: 203

Description

NOW HIRING!

Benefits – Great Pay – Referral Bonuses- $200 Sign-On bonus

Express Employment Professionals is looking for qualified Customer Service Reps and Guest Services Agents. We have full time opportunities available.

CALL US NOW at 843-706-9675 or email us!

Description:

– Provide quality customer service to customers, sales reps, dealers, and field sales personnel.

– Schedule and book reservations

– Respond to sales and customer inquiries by evaluating each customer contact through effective questioning, doing necessary research, and using problem resolution skills to resolve issues.

– Support, communicate and provide coaching on multiple business processes, including sales programs, customer service processes, and sales systems to ensure effective customer service and problem resolution.

– Serve as sales program expert by maintaining detailed knowledge and understanding of sales programs, process guidelines, and deadlines.

– Serve as credit customer service representative, responding and resolving questions regarding program and processing questions, and quoting accurate payoff amounts.

– Communicate customer feedback as necessary to sales reps, dealers, and field sales personnel.

– Perform all activities in support of customer account administration, including responding inquiries regarding account balances/statements/refunds, account settlement activities, and commission calculations.

Benefits include, but are not limited to:

· Medical

· Vision

· Dental

· Holiday Pay

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