Ad ID: 159217
Added: July 9, 2020
Location: United States
State: South Carolina
Phone: (843) 706-9675
Benefits – Great Pay – Referral Bonuses- $200 Sign-On bonus
Express Employment Professionals is looking for qualified Customer Service Reps and Guest Services Agents. We have full time opportunities available.
CALL US NOW at 843-706-9675 or email us!
– Provide quality customer service to customers, sales reps, dealers, and field sales personnel.
– Schedule and book reservations
– Respond to sales and customer inquiries by evaluating each customer contact through effective questioning, doing necessary research, and using problem resolution skills to resolve issues.
– Support, communicate and provide coaching on multiple business processes, including sales programs, customer service processes, and sales systems to ensure effective customer service and problem resolution.
– Serve as sales program expert by maintaining detailed knowledge and understanding of sales programs, process guidelines, and deadlines.
– Serve as credit customer service representative, responding and resolving questions regarding program and processing questions, and quoting accurate payoff amounts.
– Communicate customer feedback as necessary to sales reps, dealers, and field sales personnel.
– Perform all activities in support of customer account administration, including responding inquiries regarding account balances/statements/refunds, account settlement activities, and commission calculations.
Benefits include, but are not limited to:
· Holiday Pay