Medical Office Administrator (Rego Park ,NY)

  • Check with seller
  • Published date: January 11, 2019
    • Queens, New York, United States

Comprehensive Counseling, a community-based mental health organization headquartered in Queens, New York, seeks a bi-lingual (**Spanish Speaking Required**), enthusiastic, and customer service-oriented professional to add to our team. Prior experience in a medical or mental health office is necessary.

The administrative assistant is expected to demonstrate excellent judgment, reliability, and manage multiple responsibilities, including:
- Checking insurance benefits and eligibility
- Greeting patients and visitors to the office and directing them to appropriate staff
- Maintaining systems, documenting patient visits, and staff schedules
- Accepting and documenting patient payments
- Answering, screening, and directing incoming telephone calls
- Scheduling patient appointments
- Calling patients to remind them of upcoming appointments
- Overseeing the efficient and comfortable atmosphere of the reception area

Skills and Qualifications - the ideal candidate will:
- Be highly organized and detail-oriented
- Able to multi-task and prioritize assignments, work independently and accept direction
- Interact effectively with patients, visitors, and staff
- Good verbal communication skills
- Be proficient in the use of Microsoft Office, and readily able to learn new computer programs
- Cultural competence and sensitivity are required in an agency serving a diverse patient population

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