Description

Hawks Cay Resort is recruiting for several positions to join our team of hardworking motivated professionals. We currently seeking new Room and Attendants.

Principal Duties and Responsibilities
• Responsibilities listed may not apply to all locations
• Enters and prepares the room for cleaning
• Dusts the room and furniture, vacuums carpet and mops floors
• Cleans bathrooms, removing soil, dirt/soap build-up, and hair from the bathroom mirror, vanity, sink toilet, shower walls, bathtub, shower curtain, and floor
• Replenishes guestroom and bath supplies: facial, toilet tissue and bathroom amenities in correct amount and location
• Cleans closets and door tracts on check-out rooms, removing dust and debris and ensuring the correct amount and placement of hangers, extra blanket/pillow and luggage rack
• Removes dirty bed linen and makes the bed with clean linen
• Performs rotation cleaning duties (e.g.,steam-clean carpets, spring cleaning, super cleaning, etc.) as required
• Performs minor maintenance duties such as changing light bulbs, filters, etc.
• Anticipates guests needs, responds promptly and acknowledges all guests, however busy and whatever time of day, maintaining positive guest relations at all times
• Is familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately
• Attends to and resolves guest calls, guest requests, and guest complaints.
• Monitors and maintains cleanliness, sanitation, and organization of assigned work areas
• Authorizes to enter in guestrooms for cleaning and providing turndown services as per requirement
• Follows the standard operating procedures
• Achieves and exceeds the guest satisfaction score
• Assists other team members, ready and available to step in at a moment notice
• Updates status of rooms cleaned on the assignment sheet
• Returns and restocks cart at the end of shift
• All other duties as assigned

Hawks Cay is always on the lookout for dedicated men and women who are interested in pursuing a career in the hospitality industry. Hawks Cay offers excellent wages, a company sponsored 401(k) plan with company match for full-time associates, room and activity discounts, comprehensive benefits, professional developmental training, promotion opportunities, employee meals, and much more. But most importantly, we offer a chance to join a staff of highly-talented individuals who help make Hawks Cay the number one resort in the Florida Keys.

Please submit your application for review at:

www.hawkscay/jobs.com
Principals only. Recruiters, please don’t contact this job poster.
do NOT contact us with unsolicited services or offers