HVAC Customer Experience Team Leader

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Ad Details

  • Ad ID: 186275

  • Added: February 26, 2021

  • Location: United States

  • State: Texas

  • City: Houston

  • Views: 278

Description

An established HVAC company looking for a great long term addition to the team as the team leader.

Duties include:

Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives

Communicating with the senior officials about shifting company priorities and projects

Find solutions in order to maximize efficiency and revenue

Analyzing each department and finding ways to make each department work together more efficiently

Interpersonal skills -must communicate with both executives and staff employees in order to create and administer policy

Strong personal and professional judgment, which are invaluable skills for a role that makes hiring decisions as well as in finding the best solution to organizational dilemmas

Adaptability, enabling the team leader to respond quickly to a shifting reality and adjust initiatives and priorities accordingly

Organizational skills and the flexibility to jump from priority to priority, which are essential to a role that juggles a variety of functions and projects

Monitor employee activities and provide guidance where needed

Encourage a positive work environment and culture for all employees

Implement safety programs and ensure compliance with all safety policies

Create and send reports to the Director of Operations

Coordinate staff schedules, training and onboarding

Conduct quality control tests to ensure organization standards are being met

Required experience of 3-5 years in similar operational management position

Job Type: Full-time

Experience:

data entry: 3 years (Preferred)
customer service: 3 years (Preferred)
scheduling: 3 years (Preferred)
human resources: 3 years (Preferred)

Education:

Associate (Preferred)

Language:

Bi-lingual (Preferred)

Benefits:

Health insurance
Paid time off
Flexible schedule

This Company Describes Its Culture as:

Detail-oriented — quality and precision-focused
Innovative — innovative and risk-taking
Aggressive — competitive and growth-oriented
Outcome-oriented — results-focused with strong performance culture
Stable — traditional, stable, strong processes
Team-oriented — cooperative and collaborative

Schedule:

Monday to Friday
Weekends required
Holidays required
Overtime

5502 northington st

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