RECEPTIONIST / APPOINTMENT COORDINATOR, $14/HOUR, HILTON HEAD BUICK GM (BLUFFTON, SC)

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Ad Details

  • Ad ID: 164128

  • Added: July 15, 2020

  • Location: United States

  • State: South Carolina

  • City: Beaufort

  • Views: 333

Description

1090 Fording Island Rd., Bluffton, SC 29910

Service Appointment Coordinator / Receptionist
Paid Training & Great Benefits!

Hilton Head Buick GMC Cadillac’s Service Department is seeking to hire Service Appointment Coordinators / Receptionists. The Service Appointment Coordinator receives all incoming service calls, makes outbound calls to help increase business, establishes relationships with the customers and schedules appointments for the Service Department. Customer Service experience is a plus!

Hilton Head Buick GMC is proud to be part of the Garber Automotive Group. Since 1907 Garber has been a staple in the automotive industry, running one of the oldest family-owned dealerships in the United States. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Upload your resume and complete the assessment for immediate consideration!

We offer these great benefits:

Full-time position 9 am – 5 pm
$14 an hour
401(k) Plan with company match up to 3%
Paid training!
Paid vacation and holidays
Medical and dental insurance
Work minutes from the beach in a climate-controlled building
Discounts on products and services
Employee vehicle purchase plans
Career advancement opportunities
A professional team environment

Day-to-day Responsibilities – Service Appointment Coordinator / Receptionist:

Greet customers in a friendly manner when they call
Ask the customer qualifying questions by following Call Scripts to uncover needs
Schedules service appointments
Ensures that Service Advisors receive messages promptly
Provides excellent customer service
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted appointment goals
Communicate frequently with parts associates to ensure special order parts arrive timely
Follow up with customers on their appointments, based on how the customer wants to be informed

Requirements – Service Appointment Coordinator / Receptionist:

Customer service experience a plus!
Ability to read, write, add, subtract, divide and comprehend written instructions and information
Ability to achieve targeted goals
Demonstrated communication, consultative, interpersonal and organizational skills
Previous Call Center experience or automotive industry experience preferred but not required
Valid driver’s license, High School Diploma or equivalent
Resume must be uploaded, and online assessment completed for immediate consideration
Must be authorized to work in the U.S. without sponsorship and be a current resident
Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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