Server – Residences by Armani Casa (Sunny Isles Beach)

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Ad Details

  • Ad ID: 186202

  • Added: February 26, 2021

  • Location: United States

  • State: Florida

  • City: Miami

  • Views: 186

Description

SUMMARY:

Servers & Bartenders at the Residences by Armani Casa take food & beverage orders, retrieve and serve alcoholic/ non-alcoholic beverages and food orders to resident tables according to property & departmental specifications, courteously and efficient. Collect payments. Assist in the maintenance of the Food & Beverage area and equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Complete knowledge of table/ seat/ station numbers, hours of operation, proper table set-up and dress code of the F&B outlet.
Complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the F&B outlet.
Knowledge of the particular characteristics and description of every wine/ champagne by the glass and major wines on the wine list
Complete knowledge of all menu items, prices, preparation method/ time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
Complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
Complete knowledge and complicity with all departmental policies/ service procedures
Complete opening side duties as assigned:
Check quality and amount of all F&B stock and supplies using checklist
Fold napkins
Requisition all necessary supplies and transport from storeroom to F&B outlet.
Set up all condiments and beverages (non-alcoholic) according to service standards
Ensure a sufficient supply of all silverware, glassware and chinaware for service
Prepare all cold food items (fruits and salads) as assigned by the supervisor
Check cleanliness and condition of assigned station and service areas; rectify any deficiencies
Set up side station with supplies and equipment
Prepare service carts, dessert table/ carts and cordial cart with specified tools, waves and equipment according to departmental standards
Set up and inspect the condition of check presenters with pens
Set tables according to service standards.

Organize assigned station and ensure readiness prior to guest arrival
Review daily specials and maintain awareness of menu items throughout the shift
Take food and beverage orders, utilizing suggestive selling techniques
Record order of resident following departmental service procedures
Input order into system and ensure transmission of food orders is verified by kitchen when assigned to do so
Legibly document orders when system is down and distribute food orders to kitchen
Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards
Open and serve wine/ champagne bottles in accordance with departmental standards
Make all varieties of coffee in accordance with the department standards
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards
Anticipate residents needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive resident relations at all times
Be familiar with all property services/ features and local attractions/ activities to respond to resilient inquiries accurately
Handle resident complaints following departmental procedures to ensuring resident satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas
Guide the activities of the assigned co-worker to ensure optimum service to residents
Clear each course following procedures laid down in departmental manual
Remove soiled wares from tables as assigned and transport to dish washing area
Properly crumb tables after the entrée course is removed
Present finger towels according to standards for specified situations
Present dessert menu and describe items/ present dessert cart following departmental procedures Input charges on guest check
When assigned, total all charges and present resident checks; process payments through the Cashier
Adhere to payment, cash handling and credit policies/ procedures
Clean and reset tables immediately after resident departs
Collect and report tips at the end of the assigned shift
Complete closing side duties
Properly store all reusable goods
Breakdown all goods as specified in departmental standards
Clean all equipment as assigned in the side duties
Restock items for the next service
Remove all dirty linen
Marry and stock all condiments
Complete all closing reports as assigned and leave duty after reporting to supervisor
Attend department meetings
Follow maintenance program and cleaning schedule
Update menus and wine lists
Legibly document maintenance needs on work orders and submit to manager
Attend menu and wine tasting as scheduled
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the property when needed to assist operations to perform job duties not necessarily contained in this job description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

EDUCATION AND/ OR EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential:

Complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving Minimum of 18 years of age to serve alcoholic beverages
Prior Food Service experience preferred
Food handling certificate
Ability to compute basic mathematical calculations
Ability to understand resident service needs
Ability to be well organized, maintain concentration and think clearly w
Ability to focus attention on details
Ability to suggestively sell menu items, beverages and wines
Ability to perform job functions with minimal supervision
Ability to work cohesively with co-workers as part of a team
Desirable:

High school graduate, some college
Certification of previous training in liquor, wine and food service
Any previous culinary training
Certification in alcoholic awareness program
Certification in CPR
Computer training
Prior resident relations training

REQUIREMENTS

Physical
Ability to maintain good coordination and timing while serving orders quickly
Ability to exert physical effort in transporting food and beverage to residents
Ability to endure abundant physical movements throughout the work day
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, bend, kneel, crouch, or crawl
Ability to frequently lift and serve from a full tray
The employee must be able to lift up to 25 pounds
Communication
English
Ability to satisfactorily communicate in English with guest, management and co-workers to their understanding
Ability to provide legible communication
Ability to communicate in a second language, preferably, Spanish , or Portuguese
Computer skills
Complete knowledge of P.O.S and manual systems
Ability to access and input information into P.O.S system.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.

The work environment is varied. Work is performed in both guest contact and non guest contact areas.

Noise level in the work environment is usually moderate.

Please apply online at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=2172&clientkey=CB16F87A2AE1038A8B9C6A465CDB9648

18975 Collins Avenue

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