Description

Vetstoria is the world leader in real-time online appointment booking. We’ve booked millions of appointments for veterinary clinics around the globe, and support thousands of practices with online booking, telemedicine, payment, marketing, and analytics software.

Want to be a part of our US team’s growth? Our ideal candidate is a veterinary receptionist or nurse who is excited by the tech world and is passionate about supporting other veterinary professionals.

This is an excellent opportunity for career advancement. If you’re ready to make a leap, let’s connect.

Why the job makes sense for receptionists or nurses
You know the industry and our customers’ pain points.
You know how a practice information management software works.
You know how practices run and what it takes to run one well.
You deliver excellent customer experience daily to clients at the practice.
You deliver customer education daily to clients at the practice.
You manage phone calls, emails, and customer requests daily at the practice.
You get to make an impact in our industry, help other veterinary professionals, and make access to veterinary care easier.
You’ll advance your career, open new doors, and earn more money.

Whom you’ll work with

An established, world-leading veterinary software company.
A team of fun, friendly animal lovers and growth-oriented industry professionals.
Practice owners and managers throughout North America and beyond.

What we expect from you

A growth mindset and excitement around learning. You will grow and learn plenty in this role.
A passion for building client relationships. You will be focused on nurturing lasting relationships.
A consultative approach to software training & support. You will become one of our software experts responsible for onboarding and support.
A compassionate and caring touch in delivering an excellent customer experience. You will be responsible for ensuring customer satisfaction and retention.

What qualifies you

2 years of experience working in veterinary clinics.
Knowledge of practice information management software.
Competence and confidence using the phone, email, and productivity software.
The excitement around software, startups, and the evolution of the veterinary industry.

Congress Ave