Description

Come join one of the fastest-growing franchises in America, Walk-On’s Sports Bistreaux!
We are opening our 3rd location in Kissimmee, FL on 192 and Black Lake Road! We are super excited to be part of the Kissimmee community!

We are looking for an Assistant General Manager and Executive Kitchen Manager to continue to grow this great team!! Please email qualified resumes!

***Assistant General Manager***

The Assistant General Manager (AGM) is responsible for supporting the management in all operations of a Walk-On’s Sports Bistreaux while exhibiting leadership and direction to both the Front of House (FOH) team and Heart of House (HOH) team. The AGM must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On’s systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The AGM must promote a fun and welcoming work environment through positive reinforcement and teamwork. The AGM must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The AGM must have the ability to promote sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs.

Job Duties:

Ensure proper staffing levels by recruiting and interviewing talented team member following company guidelines.
Manages FOH team members, including scheduling, performance feedback, and discipline
Is responsible for ongoing training and professional development of all team members, with a focus on the FOH team
Effectively communicates with management team and corporate team to ensure Walk-On’s service standards without issue
Drives daily, weekly, monthly, and quarterly sales goals through internal incentives
Prepares daily and weekly labor projections based on business performance
Recognizes accomplishments and creates a performance based workplace where WINNING is standard
Attracts customers by working with LSMs to develop and implementation of in store marketing and advertising programs
Works with LSMs to evaluate in store marketing program results and identify and track changing demands.
Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.
Coaches and develops talent within the FOH team
Responsible for adhering to Walk-On’s systems and standards to increase production and productivity
Coaches Walk-On’s hospitality standards to ensure each guest has a memorable “Game Day” experience
Celebrates the wins with the team creating an energetic and supportive work environment
Ensures guest satisfaction by monitoring food quality and service standards through guest interactions
Responsible for recruiting, training, coaching, developing, and counseling FOH team
Responsible for all ATC, local, and state government requirements and regulations
Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card)
Maintains safe, secure, and healthy facility by adhering to Walk-On’s/Ecosure safety and sanitation guidelines
Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback
Responsible for demonstrating the Walk-On’s identity in appearance, demeanor, values, and ethics as outlined in the Walk-On’s Manager Code of Conduct
Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste
Responsible for order, inventory, and display of all merchandise
Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels
Responsible for setting the standard in both work ethic and attitude
Hold him or herself and team accountable for all wins and losses
Responsible to contributing thoughtful and impactful input to weekly manager meetings
Is an expert and is aware at all times all current metrics of sales, profitability, COGs, Labor and other costs.
Any other duties as assigned by your supervisor
Skills/ Qualifications:

Must have 2 years of management experience in a full service, high volume restaurant.
Solid track record of success in previous assignments demonstrating upward career tracking
Strong communication and leadership skills
Ability to work as a TEAM with management staff and hourly team. BISTREAUX BROTHERS RESTAURANTS LLC DBA Walk-On’s Sports Bistreaux

***Executive Kitchen Manager***

The Executive Kitchen Manager (EKM) reports to the General Manager and is responsible for all culinary operations of a Walk-On’s Bistreaux and Bar while exhibiting leadership and direction to the Heart of House (HOH) team. The EKM must have the ability to support a high volume, creative, scratch kitchen through impeccable recipe and spec knowledge, culinary techniques, and experience. He or she must be able to excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards. The EKM must promote a fun and welcoming work environment through positive reinforcement and teamwork. The EKM must be able to motivate, coach, teach, develop, and inspire the Heart of House team to provide each guest with memorable food. Finally, the EKM must have the ability to build sales and maximize financial success through controlled food and labor costs.

Job Duties:

Ensures proper staffing levels by recruiting and interviewing talented kitchen staff members following company guidelines
Manages HOH team, including scheduling, performance feedback, and discipline
Is responsible for ongoing training and professional development of all Heart of House (HOH) team members
Responsible for motivating team daily to create and ensure a fun and successful work environment
Responsible for maintaining the highest food quality from the back door to the guest’s table
Effectively communicates with management team and corporate team to ensure effective and efficient operations without issue
Effectively builds trust with team members and fellow management by providing clear and honest communication and feedback
Responsible for maintaining and exceeding all Walk-On’s standards and holding team to the same standards
Sets operational goals and follow-up plans for the HOH team while also holding him or herself responsible for goals.
Responsible for the implementation and adherence to all kitchen systems
Responsible for proper inventory procedures
Responsible for supporting and reinforcing highest food quality standards for the restaurant at all times through Walk-On’s systems and standards
Responsible for the implementation and adherence to Walk-On’s/Ecosure safety and sanitation guidelines
Responsible for maintaining immaculately clean standards in all areas of the kitchen and entire restaurant including back dock and parking lot.
Responsible for financial success of the HOH through maintaining proper food cost, inventory levels, minimal waste, supply cost, chemical cost and labor costs.
Is an expert and is aware at all times all current metrics of sales, profitability, COGs, Labor and other costs.
Responsible for recruiting, training, coaching, developing, and counseling kitchen management team
Conducts impactful monthly one on one’s with each member of the kitchen management team to give feedback to that manager’s performance
Responsible to contributing thoughtful and impactful input to weekly manager meetings
Responsible for leading by example, ensuring “the team is put before him or herself” mentality is maintained at all levels
Responsible for setting the standard in both work ethic and attitude Hold him or herself and team accountable for all wins and losses
Responsible for creating an atmosphere where fellow managers and team members can thrive and enjoy their work.
Any other duties as assigned by your supervisor.
Skills/ Qualifications:

Must have 2 years of kitchen management experience in a full service, high volume restaurant.
Solid track record of success in previous assignments demonstrating upward career tracking
Strong communication and leadership skills
Culinary school background a plus
BISTREAUX BROTHERS RESTAURANTS LLC DBA Walk-On’s Sports Bistreaux

3177 Black Lake Road near W Irlo Bronson Highway