Description

JOB DESCRIPTION
About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something delicious!

Job Overview:

The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards

Essential Functions:

Follows and ensure team follows Food Division Standards and Best Practices
Responsible for daily operations
Accountable for sales, expenses, and bottom-line profits
Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
Follows Starbucks merchandising, product presentations and signing standards
Monitor food quality by completing Starbucks checklists
Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling
Support a strong working relationship with store management
Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
Maintain role model standards in grooming, professional appearance and communications
Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
Assist in preparation and production of all menu items
Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
Perform other duties as needed
Qualifications and Competencies:

High School Diploma or equivalent required
1-2 years related experience
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:

Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here.

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