Description

Treetop Quest Philly is an Aerial Adventure Park combining obstacles and zip lines high in the treetops! The Adventure Coordinator is the first person clients interact with and so they are a key employee, reflecting our company’s image and culture. They are expected to understand and work closely with the Front Desk, in addition to coordinating group reservations, same day reservations and outreach and communication efforts. Excellent communication, customer service, time management and organizational skills are required.

We are seeking independent, motivated and professional individuals to join our team. Our schedule is as follows:

Weekends & holidays from March through November
Daily during the summer

MANDATORY TRAINING: FEB 19-22

Responsibilities

Greet and acknowledge all clients to ensure a positive experience
Answer client questions via phone and email in a timely and professional manner
Coordinate and book group reservations
Follow up with groups in advance of their trips to confirm information and that all necessary forms are completed
Process payment by cash, check, credit card, certificates, etc.
Maintain client databases
Follow up with previous clients and find new leads to generate sales
Address customer complaints & immediately refer to manager in charge
Respond to inquiries on company social media accounts
Possibility of attending events to promote Treetop Quest
Fulfill donation requests at the direction of the Operations Manager
APPLY ONLINE ONLY AT: https://www.treetopquest.com/join-our-team/

Requirements

Must be 18 and older
Outgoing personality, good communication skills, excellent team player
Patient and able to communicate effectively with groups of kids as well as adults
Strong sense of professionalism and courtesy
Must be able to manage time and prioritize tasks autonomously
Strong organizational & prioritization skills
Basic computer skills
Must have reliable transportation
Strong commitment to safety
Previous customer service experience is a plus
Must have flexible availability (including weekends, evenings, holidays).

APPLY ONLINE ONLY AT: https://www.treetopquest.com/join-our-team/

Please do not apply if you do not meet the above qualifications. Only candidates being considered will be contacted.

Job Types: Part-time, Temporary

Pay: $11.00 per hour

2020 Clean Water Drive