Food Runner/Customer Service (Houston)

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Ad Details

  • Ad ID: 193159

  • Added: March 7, 2022

  • Location: United States

  • State: Texas

  • City: Houston

  • Views: 186

Description

Description
Role: Team Member, Part-Time
Pay: $10.00/hour + TIPS!

As part of the highly collaborative Kitchen United MIX Team, you’ll exemplify the company’s United Best traits and help provide great service to guests and restaurant members. You’ll continuously be in the MIX , learning and in the process, find many opportunities to grow your MIX career. You’ll be presented with lots of exciting opportunities to cross-train and tackle various roles on the MIX team, and even help open new MIX locations nearby. No matter what your day-to-day responsibilities are, you’ll play an integral role in delighting our guests and MIX restaurant members every day.

Customer Focused Operational Responsibilities:

Engagement of our customers and drivers will be key in this role, so bring your outgoing personality and smiles
Greet guests and provide a memorable experience by guiding the customers or drivers
Resolve guest issues and properly inform guests of cashless transactions and how our mobile ordering service works
Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations.
Represent MIX and yourself in a professional and courteous manner to our location partners at all times.
Boots on the ground – collecting prepared food orders from our restaurant members, and assigning to their designated pickup areas
Anticipates kitchen member needs by constantly evaluating the environment and responding to cues as necessary.
Communicates status checks with restaurant members frequently
Comfortable using technology (walkies, phone services, and web/kiosks) throughout all parts of assigned shifts.
Work independently with minimal supervision
Complete daily and weekly checklists as assigned
Maintain the front of house Pick Up Center in a clean and orderly manner at all times by completing simple cleaning tasks.
Maintain a proactive approach to the health, safety and security of all staff at all times
Be vigilant for any hazards, alerting a manager as necessary
Not only will you work with our team members, you will be part of an overall team helping to support the success of our restaurant members

Requirements:

No previous experience required
18+ years and over
High School Diploma or GED
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours (may include early mornings, evenings, weekends, nights and/or holidays)
Must be able to stand and exert well-paced mobility for up to four hours in length
Must have the ability to bend, squat and lift up to 50 pounds including, but not limited to, pots and pans and trays of food or food items, on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 250 pounds on a regular basis

Benefits:

MIX up your Benefits! We offer a MIX-full of benefits for full-timers
Vacation days to enjoy some time off
Sick days to get yourself better
401k Plan to start saving for retirement
Besides our amazing MIX benefits program we offer to full time team members, you will get to meet new MIX people and MIX it up with a fun team!

Location: 1035 N Shepherd Dr. Houston, TX 77008 (Inside of the Kroger grocery store)

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