Description

Keller Williams Momentum in Palatine, IL is in search of a Director of First Impressions. The Director of First Impressions understands that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that all associates, vendors, customers and clients are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.

The Director of First Impressions will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The ideal individual will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

The Director of First Impressions will assist the MCA and Team Leader with onboarding new associates, tracking inventory of signs, office supplies and notifying management on any/all needed items in addition to answering phones and general office duties.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

Answer phone properly with warmth and friendliness
Greet everyone with a smile—be positive and cheerful
Assist the Leadership Team
Help to share Market Center value story.
Assist in monthly calendar scheduling / entry / composition
Track training attendance for all classes
Assist with onboarding new/existing licensees
Assist with orientation of new KW associates
Misc projects (social media announcements, flyer composition, etc)
Essential duties and responsibilities

Answer the phone correctly
Properly route phone calls
Greet everyone in a positive manner
Assist management team
Receive and sort mail and deliveries
Maintain appearance of reception area
Maintain rosters
Assist with document compliance
Assist with onboarding new/transferring real estate associates
Job Type: Full-time

800 E. Northwest Highway Suite 200 near Northwest Hwy / Rohlwing Rd