Ad ID: 159115
Added: July 9, 2020
Location: United States
Mr Handyman of NE Austin and Georgetown is seeking a friendly and outgoing business professional for our very fast-paced office environment. This is a full or part time position. It is ideal for a candidate looking for an upwardly-mobile career with a stable and growing company.
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, sales, and the juggling multiple office priorities.
We are a local General Contractor, with a focus on “smaller” projects in the size range of a few hours to a few weeks. We’re looking for Customer Service Rep with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. You must know how to sell quickly and efficiently. A background at a service or remodeling company is a plus!
At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects.
To be considered for this position, you must:
Be highly organized and detail-oriented
Be able to be friendly at all times on the phone
Computer experience is required. Service Titan experience is a plus.
Must be a self-starter and punctual and have excellent time management skills.
Pass a background and drug screen before being hired
Experience in the construction or remodeling field is a plus
Skills/ Requirements Job duties include, but are not limited to:
Answer phone and schedule appointments
Answer all incoming leads as quickly as possible
Check email and voice mail for messages and return calls
Review schedule for day/week
Communicate and review jobs with service technician
Make appointment confirmation calls
Make follow-up calls
Collections over the phone and via email
Create and resend estimates which technicians put together
Job Type: Full-time
Salary: $16.00 to $18.00 /hour
2508 Williams Dr Ste 230