CSR for Home Maintenance Company (Georgetown)

1 of
Previous Next

Ad Details

  • Ad ID: 159115

  • Added: July 9, 2020

  • Location: United States

  • State: Texas

  • City: Austin

  • Views: 219

Description

Job Description

Mr Handyman of NE Austin and Georgetown is seeking a friendly and outgoing business professional for our very fast-paced office environment. This is a full or part time position. It is ideal for a candidate looking for an upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, sales, and the juggling multiple office priorities.

We are a local General Contractor, with a focus on “smaller” projects in the size range of a few hours to a few weeks. We’re looking for Customer Service Rep with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. You must know how to sell quickly and efficiently. A background at a service or remodeling company is a plus!

At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects.

To be considered for this position, you must:

Be highly organized and detail-oriented

Be able to be friendly at all times on the phone

Computer experience is required. Service Titan experience is a plus.

Must be a self-starter and punctual and have excellent time management skills.

Pass a background and drug screen before being hired

Experience in the construction or remodeling field is a plus

Skills/ Requirements Job duties include, but are not limited to:

Answer phone and schedule appointments

Answer all incoming leads as quickly as possible

Invoicing

Check email and voice mail for messages and return calls

Review schedule for day/week

Communicate and review jobs with service technician

Make appointment confirmation calls

Make follow-up calls

Collections over the phone and via email

Create and resend estimates which technicians put together

Job Type: Full-time

Salary: $16.00 to $18.00 /hour

2508 Williams Dr Ste 230