Customer Service/Field Survey Rep (Dallas)

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Ad Details

  • Ad ID: 192650

  • Added: February 18, 2022

  • Location: United States

  • State: Texas

  • City: Dallas

  • Views: 192

Description

FIELD SURVEYOR/DATA COLLECTION

Summary:

We specialize in transit market research, which means we collect data from passengers in all capacities. The primary responsibility of the Surveyor is to administer surveys to passengers riding the transit system. Other survey includes recording passengers where they boarded and where they get off.

The Surveyor is the most visible member during the data collection process to the general public. Therefore, it is extremely important that the Surveyor present a professional image while conducting interviews, or other data collections services. Surveyors must be able to:

Conducting in-person intercept surveys
Administering research questionnaires that include skip patterns, ranking, scaling, and open-ended questions
Interpreting participant answers and probing for accurate and detailed responses
Utilizing electronic devices (such as iPads) for survey data collection
Ability to adjust and adhere to pandemic related norms, such as keeping social distance, wear masks, wipe iPads before handing over to each participant

Must possess the following:

Available to work any shift
Have transportation and driver’s license
Punctual/Dependable
Follows instruction well
Arrive to work on time
Professional and responsible
Handle problems well
Displays good work attitude
Must have a phone
Dress Properly (no sagging pants & baseball caps)

Reports to: Field Supervisor.

Works closely with Field Supervisor, Task Manager.

Surveyors are required to work hours assigned which include weekdays and weekends. We pay well above minimum wage!!!!

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